Norfolk Mechanical, has a centralized call-center and dispatch center located in our corporate office in MUMBAI. Our call-center has many unique tracking and reporting capabilities designed to meet the requirements of our customers.

This is accomplished by using a state of the art computer information management system. Our customers have the capability to place and track status of service calls online. Our customers can also access their equipment inventories by location online. Norfolk Mechanical, has also developed software to give customers instant access to expense information that will allow for expense control, resource allocation and budget planning.